![]() And please - don’t reply to this joya and say “sorry and email our customer service email”. We lost $800 and countless hours of stress and upset. Literally they may as well not have a “customer service” email or number, there is ZERO customer service!! Worst experience I’ve ever had from any booking I’ve made despite it probably being the most expensive show I’ve booked. “Customer service” would do nothing to help us move our booking to another night, despite numerous distressed emails and phone calls from us. Booked a show for our family of 4, $800 total, then our car ferry back from Isla Cozumel wouldn’t take us as had sold our spot (even though we had paid for a reservation). This tour/activity will have a maximum of 8 travelers.If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund This experience requires a minimum number of travelers.The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute. ![]() We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.Will Call: $123.00 MXN (Mexican Pesos) per booking, to be paid at the ticket booth in cash or credit /debit card.Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.ID will be requested for alcohol consumption.You will be required to present your voucher, along with photo ID in exchange for your tickets. Your tickets will be held at the theater box office for collection on the day of the performance.Minimum age for alcohol consumption is 18 years.Confirmation will be received at time of booking.
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